If you’re like any of the thousands of other behavioral health or intellectual and developmental disabilities (IDD) organizations, you’re likely juggling multiple technologies to complete your day-to-day work. There may be one tool for revenue cycle management, another for clinical and direct service care, and yet one more for staff scheduling.
At a time when client needs are increasing, regulatory requirements are growing in number and complexity, and administrative tasks are adding up, having a centralized tool for everything can change the game entirely. That’s why we’re seeing many behavioral healthcare and IDD organizations turn to Core Solutions’ Cx360 Enterprise electronic health record (EHR).
We’ve built the Cx360 Enterprise EHR and its AI-powered add-ons to be central, robust resources for compliance management, individual empowerment, clinical decision-making, and much more. And their versatility, flexibility, and usability are why leading healthcare organizations across the country trust us as their EHR partner.
Organizations often turn to the Cx360 Enterprise EHR to advance their clinical and administrative work. By combining advanced behavioral health tech, the option for AI-powered tools, and human expertise, Core’s EHR delivers practical, scalable solutions that help care providers keep up with their changing industries.
I thought it would be helpful to briefly outline and discuss four of the key benefits our behavioral health and IDD clients cite when explaining why they ultimately chose Core and Cx360 Enterprise.
While most EHRs are built for general healthcare needs, ours is designed specifically for behavioral health and IDD organizations. We know what these organizations need — and what they don’t — because our team comprises behavioral health and IDD tech experts. As such, we’ve tailored the Cx360 Enterprise EHR to streamline and automate essential functions of a thriving behavioral health or IDD clinic, with features that, based upon the platform selected, may include:
Effective documentation solutions, as well as AI-powered ambient dictation that summarizes notes for quick access to accurate and complete documentation
Compliance tracking that automatically updates as behavioral healthcare billing codes and regulatory requirements shift
Revenue cycle management tools that are aligned with the complexity of behavioral health and IDD billing and reimbursement
Care coordination features that help providers across the continuum communicate, share information, and organize plans effectively
Client engagement solutions that help free up providers’ time to focus on delivering high-quality care and support
Tools to support better care delivery, including evidence-based workflows, custom risk scoring, and task management systems
Behavioral health and IDD organizations need to carefully balance direct service care, clinical care, and financial sustainability — so we built the Cx360 Enterprise EHR and our suite of AI tools to deliver just that.
The behavioral healthcare and IDD fields are continually evolving, and organizations need technology that evolves with them. The Cx360 Enterprise EHR updates according to new billing codes, compliance regulations, workflows, and care coordination goals. Since our EHR is built for practices like yours, it’s easily adapted to your shifting needs.
We’ve also introduced a host of AI-powered solutions that can further automate daily work and ensure the accuracy of documentation and coding. This includes AI-backed dictation, treatment planning, symptom tracking, and more.
In behavioral health and IDD, change is inevitable. Shifting regulations, evolving care models, and growing service demands require organizations to adapt quickly without disrupting the quality of care. That’s why we designed our Enterprise EHR and AI solutions with flexibility at their core. Whether you’re expanding programs, integrating new service lines, or responding to emerging requirements, our platform supports your ability to scale with confidence. Every component is built to reduce complexity for providers while ensuring that data remains accessible, actionable, and aligned with the real-world workflows of behavioral health as well as IDD and direct support professionals (DSPs).
Our technology architecture has been purpose-built to empower behavioral health and IDD organizations to evolve without ever outgrowing their systems. With enhanced usability and configurable features, the platform adapts as your needs change, rather than forcing you to change your processes to fit the technology. Intelligent automation, intuitive interfaces, and data-driven insights help streamline operations and support better clinical decision-making. As your organization continues to grow, innovate, and serve more individuals, Core’s solutions ensure you have the stability and flexibility to do so efficiently and sustainably.
Organizations choose Core Solutions not only for our advanced technologies but also for our team of behavioral health, IDD, and software experts who are dedicated to helping clients make the most of our technologies. We guide organizations through detailed platform demonstrations, provide answers to all questions, and support clients at every stage of implementation. Our team also offers ongoing troubleshooting to ensure your EHR continues to meet your evolving needs.
We recognized early on that many EHRs weren’t built for the realities of behavioral health and IDD care — too rigid, technically limited, and hard to navigate. That’s why organizations partner with Core. We design our technology around the way you work and continuously innovate to ensure our behavioral health and IDD platforms keep pace with the needs of a rapidly changing healthcare landscape.
To see our Cx360 Enterprise EHR in action and learn why it's right for your organization right now, reach out today for a free demo.