The pandemic catapulted virtual care into the center of all healthcare delivery. The CDC reported that 95% of U.S. health centers offered telehealth options during the pandemic, compared to only 43% in 2019. Will this continue to revolutionize client care and delivery? How will the electronic health record (EHR) support this?
Is it possible that $250 billion will be reallocated in health care toward virtual care? It’s looking quite possible it will exceed that. By April 2020 telehealth use in place of office visits by clients and providers rose 78% higher — astoundingly, in just three months. This was of course triggered very early on by the pandemic.
The deeper reasons why this dramatic shift happened so swiftly falls to three key factors that set this stage:
Across the healthcare industry, telehealth services currently represent about 17% of all office visit insurance claims. That’s a significant change in client and provider adoption. But when you drill down to specialties, nothing beats the saturation of virtual care in the behavioral health industry, which remains at 50% penetration nearly two years after the onset of the pandemic. With substance abuse treatment, 30% continue to use virtual care.
Combine the acceptance and enthusiasm for virtual care by clients and providers in behavioral health and substance abuse with the remaining need, and it’s clear that telebehavioral health growth is on an upward trend.
There remains a considerable need among populations in America who lack access to behavioral health practitioners. Sixty-four percent of counties have a shortage of these providers; 70% lack a child psychiatrist.
There is also a digital divide for populations with disabilities, those living in rural areas and those in tribal communities. There is a lack in accessing providers in-person and online, given absent, poor or reduced online access and mobile phone service.
Clients and providers are voicing concerns about maintaining the government’s pandemic-level reimbursement regulations and new funding for growth in telehealth reach. The bipartisan U.S. federal infrastructure bill provides $65 billion for improved broadband into rural areas where virtual care is in high demand, which should improve access to telehealth in rural areas.
The Biden Administration is also planning a $19 million direct investment in telehealth to stimulate innovation and further expand internet access. The “CARES Act Funding for Behavioral Health and Disaster Behavioral Health” is another important investment. Through this act by Congress, $2.09 trillion supports state behavioral healthcare services for tribal communities and Certified Community Behavioral Health Clinics. This will expand broadband access for remote, rural populations.
In the private sector, investment activity for telehealth technology is strong. Venture capital investment in digital health in only the first half of 2021 was $14.7 billion, which out scaled both 2019 and 2020 dramatically.
Telehealth is widely embraced by clients and providers in behavioral health. Populations across America need better access to providers. Both the federal government and private investment are pouring funding into improved access across the country and new and innovative technologies.
This all points to the EHR as pivotal at this moment, creating a need for:
The EHR solves these needs. And Core Solution’s Cx360 platform does so while interfacing seamlessly with your telebehavioral health services.
Contact Core today to discuss how virtual care is your access to practice growth and improved client care.