The Importance of Usability in your EHR Solution

October 23, 2019

We often hear words like ‘intuitive’, ‘easy to use’ etc. in marketing literature from EHR vendors. But what do these words really mean, and how do you know the software you are purchasing will be usable and adoptable by your staff?

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I/DD & Managed Care – What Are The Early Lessons For Providers?

July 8, 2019

This blog post was originally written by Sarah C. Threnhauser and published on

For the past couple years, our team has tracked the intersection of managed care and Medicaid services for consumers with an intellectual/developmental disabilities (I/DD). At last count, 50% of Medicaid consumers with I/DD receive their health and behavioral health benefits through Medicaid health plans and 15% of those consumers have their LTSS services delivered via managed care models (see State Medicaid Programs With MLTSS: The 2016 OPEN MINDS Update, What Are The Major Provisions Of The 2016 CMS Medicaid Managed Care Final Rule?: An OPEN MINDS Market Intelligence Report, and VBR & I/DD-The Wave Begins).

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The Importance of Mental Health Awareness

June 6, 2019

In May, the United States celebrated its 70th Mental Health Awareness Month, where Mental Health America, affiliated organizations and individuals across the nation spread awareness about anxiety, depression, work-life balance and other mental health topics and conditions. Millions of Americans suffer from mental illness and everyday mental health issues but still struggle with acceptance and understanding from peers, family members, friends and coworkers. May was a time to cast a spotlight on the experiences of these individuals because, although the public has seen an increase in mental health awareness in recent years, there still exists stigma surrounding conditions and the people that experience them.

Driving awareness by sharing the reality of living with and managing mental illnesses can make the world a safer and healthier place for all and make it easier and more comfortable for people to seek and find help.

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NatCon 2019 Recap: Keynote, Brand Reveal & Announcements

May 2, 2019

Core Solutions headed South to attend the 2019 National Council for Behavioral Health's NatCon’19, the nation’s premier behavioral health (BH) conference, in Nashville, Tennessee. This year’s event gathered more than 5,000 attendees who celebrated the National Council’s 50th anniversary and achievements in the behavioral health industry.

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The Role of Process Improvement for High-Performance Organizations

April 25, 2019

At the OPEN MINDS Performance Management Institute, Core Solutions’ CEO, Ravi Ganesan, presented on Utilizing Technology to Build a High-Performance Organization in a Value-Based Environment. In this blog, we’ll share the most important takeaways, which include defining a high-performance organization (HPO), and then examining, in detail, all the facets of operations, management and leadership that contribute to organization’s overall performance.

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NABH 2019 Recap: BH Issues, Opportunities & Future Outlook

April 11, 2019

In March, members of the Core Solutions team traveled to Washington, D.C., for the 2019 National Association for Behavioral Healthcare (NABH) Annual Meeting and walked away with valuable insights on the current state of the behavioral healthcare industry. The NABH positions itself as an advocate for high-quality mental health and substance abuse care delivery, and it’s evident that it works hard to encourage service providers like Core to continue innovating to help bring better treatment services to consumers.

We’re sharing some of the biggest takeaways and themes from this year’s event for those who were unable to attend.

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Using Tech Tools To Build A High-Performing Organization

April 3, 2019

This blog post was originally written by By Sarah C. Threnhauser and published on

This year at the Kentucky Derby, the winner will walk away with a $1.8 million prize. The runner-up is looking at a $600,000 prize, and third place will walk away with $300,000. The difference between first, second, and third prize will likely be only milliseconds—and over a million dollars. In horse racing, first prize is only one that really matters. In health care, there’s a little more breathing room—but as the market changes, there is an increasing pressure to improve performance against the competition.

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Using Data to Bring Storytelling to the Behavioral Health Industry

October 10, 2018

There are many ways to improve the profitability and productivity of a behavioral healthcare or I/DD organization, with the prioritization of digital transformation as one of the most timely, beneficial and necessary steps to take in the betterment of any healthcare business. This involves creating an exceptional digital healthcare experience to enable clinicians and other users to increase efficiency and productivity,  as well as helping the organization remain competitive over the long term through continuous improvement.

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The Status of Behavioral Health: Numbers & Need-to-Knows

September 11, 2018

Many leaders in today’s healthcare industry are taking steps to address value-based purchasing, the model causing a great shift in the way healthcare companies develop and adjust their long-term business strategies. Outcome measures, quality of life and volume to value contribute to the clear trend data driven changes in our industry expected to continue over the next decade. But with the possibility of nearly 80 percent of payments becoming tied to value-based purchasing in the near future, companies are left with little time to prepare for this change.

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How to Create a Great Digital Healthcare Experience

August 14, 2018

This blog is part of our Digital Transformation series inspired by key highlights from the presentation, How to Reimagine and Reset Your Organization for a Digital Transformation. Shown at Emerging Horizon, the 2017 North Carolina Council of Community Programs Conference held in Pinehurst, NC, this presentation was given by Core Solutions CEO Ravi Ganesan.

We live in a time when more people are motivated to share their experiences with brands and organizations online, detailing encounters—both positive and negative—for other consumers to consider as they go on to make their own choices. Smaller organizations will know that sometimes these online comments and reviews can reflect a company inaccurately; a narrow perspective or an incomplete picture of a more nuanced experience can have real potential to damage or shake a brand’s reputation. And because the customer is always right, it’s important to make an effort to resolve the situation. But when these shared experiences paint a true picture of the shortcomings of an organization, it’s time to make some big improvements to better shape the experiences you offer consumers because they’re something you can control.

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